Privacy Policy

Effective Date: July 01, 2025
Last Updated: July 01, 2025
Villa Dolce Vita (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://bookings.villadolcevita.eu or stay at our property in Italy.
1. Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the data controller is: Villa Dolce Vita Address: Podere Seccatoi 56, Massa Marittima, GR 58024 Italia Email: [email protected]
2. What Information We Collect
We collect the following categories of personal data:
  • Identity and Contact Details: Name, email, telephone number, and nationality (required for guest registration under Italian law).
  • Booking Information: Dates of stay, number of guests, and payment details.
  • Technical Data: IP address, browser type, device type, and cookies.
Communications: Any messages or emails sent to us.
3. Purpose and Legal Basis for Processing
  • Purpose
  • To manage bookings and reservations
  • To comply with Italian hospitality laws (e.g. guest registration)
  • To communicate with you about your stay
  • To send marketing communications (if opted in)
  • Website improvement and analytics
  • Legal Basis
  • Contractual necessity
  • Legal obligation
  • Legitimate interest / Contract
  • Consent
  • Legitimate interest
4. Sharing Your Information
We may share your data with:
  • Italian authorities (for legal guest registration)
  • Payment processors (e.g., Stripe, PayPal)
  • Third-party service providers (e.g., cleaners, property managers)
  • Website analytics tools (e.g., Google Analytics)
We never sell your data to third parties.
5. Cookies
Our site uses cookies to personalize content and analyze traffic. You may manage your cookie preferences via your browser or our cookie banner.
6. Data Retention
We retain your data only as long as necessary to:
  • Fulfill the purposes outlined above
  • Comply with Italian legal obligations (e.g., 10 years for invoicing)
Respond to any legal claims
7. Your Rights Under GDPR
You have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • File a complaint with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority)
8. Security Measures
We apply technical and organizational safeguards to protect your data, including encryption, secure servers, and access control.
9. Updates to This Policy
We may update this Privacy Policy in line with legal or service changes. Updates will be posted on this page with the new effective date.